top of page

Refund Policy

Effective Date: February 1, 2025

At Trans4mative Strategies, LLC, we strive to provide exceptional coaching, consulting, and training services. We stand behind the quality of our offerings and value customer satisfaction. This Refund Policy outlines when and how you may request a refund and under what conditions refunds are granted.

​

1. Scope of Policy

This Refund Policy applies to:

​​

2. Eligibility for Refund

Refunds are available under the following conditions:

​

a. Timeframe for Refund Requests

  • Refund requests must be submitted within 14 calendar days of purchase or 7 calendar days prior to a scheduled service (whichever comes first).

  • For subscription services or multi-session engagements, only the unused portion may be eligible for a prorated refund, if applicable.

​​

b. Valid Reasons for Refund

A refund may be issued if:

  • You accidentally made a duplicate payment

  • The service was not delivered as described

  • You cancel a scheduled service within the permitted timeframe

  • You are dissatisfied due to a legitimate issue and we are unable to resolve it

​​

​3. Types of Refund
           Condition                                                                                   Refund Type

Canceled within 7+ days before scheduled session                                           Full Refund

Canceled 2–6 days before session                                                                            50% Refund

Canceled less than 48 hours before session                                                         No Refund

Services not delivered or duplicate charges                                                           Full Refund

Dissatisfaction with resolution attempt                                                               Case-by-case review

​

4. Non-Refundable Items

  • Services that have already been delivered

  • Digital products (e.g., PDFs, templates) once downloaded

  • “No-show” for live or virtual sessions

  • Customized engagements or contracts with “non-refundable” terms explicitly state

​​

5. How to Request a Refund

To request a refund, please email us at Support@trans4mativestrategies.com with:

  • Your name and contact information

  • Date and method of purchase

  • Reason for refund request

  • Any relevant documentation

We aim to respond to all refund inquiries within 5 business days.

​

6. Refund Method

Approved refunds will be issued to the original payment method within 7–10 business days of approval. We are not responsible for delays caused by your bank or payment provider.

​

7. Legal Compliance

This policy complies with:

  • Texas Business and Commerce Code §17.46 (Deceptive Trade Practices)

  • Federal Trade Commission (FTC) guidelines on customer protection and refund disclosures

  • U.S. regulations governing digital content and service-based contracts

We reserve the right to update this policy in accordance with changes in state or federal laws.

​

8. Contact Us

If you have questions or need help regarding this policy, please contact:

Trans4mative Strategies, LLC
Email: Support@trans4mativestrategies.com
Website: https://www.trans4mativestrategies.com

bottom of page